Privacy Notice:

Thank you for visiting our website. We recognize the importance of privacy to our users and are committed to safeguarding your personal information. This privacy notice details the types of information we collect and our methods of using it.

Information Collection: 

We may collect personal information from you, including your name, email address, phone number, date of birth, and any other information you voluntarily provide when you complete a berth application, contact form, or employment application. 

We may also collect non-personal information such as your IP address, browser type, and operating system when you visit our website.

For our contracted customers, we collect personal information and maintain a contact history log to provide customer service, notices, and support.

As part of our customer contracts, we process payments for services and issue refunds when necessary for services requiring direct payment. Your payment information is provided when direct payment is required. We do not store your card details without your explicit permission.

We maintain records of financial transactions to track payments, which is also a legal requirement.

Additionally, we may automatically obtain information such as your image or vehicle registration number through our CCTV systems operating on our premises. We operate CCTV for our legitimate interests of securing our premises and ensuring the safety of our customers, visitors, and staff.

How We Use Your Information: 

We use your personal information to provide and manage our services, to communicate with you regarding inquiries, notices and accounts, respond to your inquiries, and to maintain customer and employee records.

We may also use non-personal information to analyse website traffic and improve our services.

Cookies: We may use cookies or similar technologies to enhance your browsing experience and personalize content. Cookies allow us to remember your preferences and optimize website performance. You may choose to disable cookies in your browser settings, but some features of the website may not function properly.

Information Sharing: 

We do not sell or share your personal information with third parties, except as necessary to provide our services, or comply with legal obligations. We may share non-personal information with third-party service providers to analyse website traffic and improve our services.

Retention of Information: 

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law.

Data Security: We take appropriate measures to safeguard your personal information from unauthorized access, disclosure, or use. We use encryption protocols to protect data transmission and store data on secure servers.

Changes to Privacy Notice: We reserve the right to update this privacy notice at any time. We will notify users of any significant changes via email or website notice.

Privacy Officer: If you have any questions about our privacy practices or wish us to delete your personal information from our records, please contact our privacy officer by email to info@pier41.bm